Desktop workflow · Case study

A reservation and billingworkflow with fewer moving parts

Seat booking, route management, and transaction flow in a single desktop experience — built to keep an operator’s day in one window.

Role

Designed & built end to end

Timeline

2023

Platform

C# · .NET · Desktop

Status

Shipped

Route management

A ticketing and billing application that streamlines bus route management, seat reservations, and customer transaction processing in one place.

Three jobs, three tools, one operator

Routes, seats, and billing are the same job from the counter staff’s point of view, but they are usually three separate screens. Splitting them costs time at exactly the moment a customer is waiting.

Before — audit

Collapse the counter workflow into one surface

Model routes and seats together, keep the transaction attached to the reservation that produced it, and put the whole path — pick route, pick seat, take payment — in front of one operator.

Route management
Seat reservation
Billing

Shipping as a first-class feature

0

downtime on deploys

preview deployments catch issues before they reach production

Every

branch previewed

changes are visible and inspectable before merge

One

developer CI/CD

pipeline small enough to hold in your head, robust enough to trust

Repetitive row-mapping, turned into a readable data layer